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Assistant Health Service Administrator- New Castle

Wexford of Indiana, one of the nation's leading innovative correctional health care companies, provides clients with experienced management and technologically advanced services, combined with programs that control costs while ensuring quality. For nearly two decades, Wexford has consistently delivered proven staffing expertise and a full range of medical, behavioral health, pharmacy, utilization management, provider contracting, claims processing, and quality management services.
At Wexford our philosophy is that health care should not be considered a luxury for anyone. We simply care for those in need and the corrections environment is our venue.
Wexford has an exceptional opportunity for a Assistant Health Services Administrator to join our team of healthcare professionals at our New Castle Correctional Facility in New Castle , Indiana.
POSITION SUMMARY
The Associate Health Services Administrator (A.H.S.A.) is responsible for assisting the Health Services Administrator (H.S.A.) and site management team with effectively and efficiently managing the institution's overall health care delivery system. Consults with the H.S.A. and Director of Nursing regarding routine institutional issues of an administrative nature; and discusses issues of a complex or unusual clinical nature involving patient management with clinical leadership. Assists the H.S.A. investigate formal and informal grievances and prepare responses for the same as well as assists with site CQI activities.
JOB RELATIONS
SUPERVISION RECEIVED
Direct supervision from Health Services Administrator
SUPERVISION EXERCISED
Direct administrative supervision of all health care unit department heads, clinical and administrative staff
RELATIONSHIPS
Inter-relates and works effectively with all health care unit personnel, site administration staff, patients, security staff, clinical providers, regional team members and corporate staff on all levels and at all locations.
ESSENTIAL DUTIES/RESPONSIBILITIES
1. Act as a liaison between Health Services and the institution administration, department heads, subordinates, as well as with the Indiana regional office and Pittsburgh corporate office.
Develop, implement, and maintain grievance tracking system ensuring all grievances are investigated and responded to appropriately.
Conduct department health and staff meetings in the absence of H.S.A, and attend facility meetings and training as required including MAC, CQI and other meetings as required.
Direct orientation to the health care unit, the institution, and in-service educational programs for health service staff to comply with the facilities' and ACA standards as applicable.
With the approval of the H.S.A., attend facility H.S.A./Medical Director meetings or other activities as scheduled.
2. Supervise requisition of supplies and equipment to ensure appropriate usage and availability; and maintain property and equipment control records as required.
3. Review monthly statistical reports and ensure timely submission; complete all necessary reports on a timely basis.
4. Ensure the confidential maintenance and safekeeping of all medical records and information to comply with HIPAA regulations.
5. Supervise scheduling of patients for outside appointments. Review initial hospital specialty referrals with the Medical Director to ensure appropriateness and oversee interactions with medical specialists.
6. Organize CQI program at facility level.
ADDITIONAL DUTIES AND RESPONSIBILITIES
Resolution of audit findings through the development, implementation and monitoring of corrective action plans, as directed by H.S.A.
Evaluate and respond to Risk Management Department inquiries, complaints or grievances by patients, family members, lawyers or other advocates.
Work jointly with clinical and education staff to ensure that appropriate training in CPR and First Aid is completed per regulatory and contractual requirements.
Assist staff with various policies administrative and organizational projects.
Collaborate with co-workers and coordinate internal projects, as directed.
Participate in a company and state-approved CQI Program. Participate in in-service education.
The duties and responsibilities outlined herein are for payroll purposes and are not all-inclusive; employees may be assigned other duties as required.
PHYSICAL DEMANDS
The physical demands that are described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Essential duties are routinely performed in a general office and clinical environment. Duties may require work in at a station/desk and entail paperwork, use of computers, fax machines, copiers, and other business machines and medical equipment. Essential duties may require the following
physical demands: the strength to lift and carry material weighing up to 30 pounds; vision to read printed materials and computer screen; walking; reaching; carrying; stooping; bending; squatting; prolonged sitting; handling (hand movement); hearing and speech to communicate in person and over the telephone; intellectual skills including short and long term memory, abstract reasoning, and decision making.
Must be able to ambulate throughout the facility for extended periods of time. Specific vision abilities required by this job include close vision and distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to clearly communicate orally and via written and typed correspondence and notes using various forms, records, charts, and electronic media. Duties may require the use of a personal vehicle to attend meetings at
other sites.
Employee may be exposed to a challenging environment, which may include exposure to loud noises, bloodborne and airborne pathogens.
This position may require working non-traditional hours and days since the healthcare unit operates on a 24 hours per day, 7 days per week schedule. The incumbent employee is subject to both voluntary and mandatory additional hours worked.
ENVIRONMENTAL CONDITIONS
OFFICE Standard medical setting in a correctional facility, which includes daily
interfacing with inmates, correctional staff, and health care personnel.
Temperature extremes may be encountered while moving throughout the
facility outdoors and indoors in buildings without air conditioning.
TRAVEL Minimal travel within the region and to the Indiana regional office required
EDUCATION/EXPERIENCE REQUIREMENTS
LICENSING Unrestricted Registered Nurse license required
CERTIFICATION Current CPR certification required.
EDUCATION Bachelor's degree in Health Care related field preferred
PREFERRED EXPERIENCE
Two to three years of management experience in a health care setting,
correctional experience preferred.
OTHER PREFERRED KNOWLEDGE, SKILLS AND ABILITIES
Ability to manage cross-functional, multi-disciplinary teams
Strong leadership ability and ability to influence and delegate appropriately
Strong critical thinking, decision making and problem solving skills
Strong negotiation and conflict resolution skills
Self-directed
Ability to maintain regular and reliable attendance/punctuality
Flexible, dependable, and reliable
Strong verbal and written communication skills
General math and analytical skills and planning, administrative and
organizational skills essential
Demonstrated experience meeting multiple deadlines
Ability to competently manage multiple priorities simultaneously
Ability to work in a stressful environment
EOE/M/F/D/V


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